What is renew.sg?
We are renew singapore. Proudly snacks gastronome. We take pride in including new choices for you often so that you always have something new to look forward to. We do healthy snacks delivery and healthy snacks subscription boxes in Singapore.
Our products have minimally processing to reduce exposure to artificial ingredients and high fructose corn syrup. Often, we create tasty snacks suitable for vegans and diabetics. And because we do not add preservatives, we pack and deliver them fresh.
How Do I Get Started?
To get started, please follow these steps:
1. Click “Add to Cart” for item that you would like to purchase.
2. Choose the quantity of boxes and proceed to checkout.
3. When prompted, sign-In or create a new account.
4. Confirm or enter your shipping and billing information.
Do You Offer Promo or Friends’ Codes? We may do that from time to time. Do contact us if you would like promo codes for your friends as well as for bulk purchases.
Is my box recyclable?
Yes, it is recyclable! You can also re-use it as a photo file box or treasure box of sorts. Our snack pouches are also recyclable, and we’re committed to continuing to reduce our environmental footprint so that we can enjoy our stroll into plentiful nature, and discover nature’s treasures!
Can I give a suggestion?
Sure you can! Do drop us a message in get in touch .
Does renew.sg offer gifting options?
Currently, we only offer one time gifting option.
Is renew.sg hiring?
We require part timers and offer internships. Please contact us!
Can I Order Bulk Snacks for My Office?
Yes you could. We do have a program for that. Do drop us a message to get in touch .
Is renew™ available in the stores?
Yes, we are available in various stores, as well as that we have ongoing roadshows across Singapore. Please contact us directly.
What are the modes of payment available?
We work with PayPal, which accepts all forms of major credit and debit cards including Visa, MasterCard, and American Express. We could also accept online transfers, Paylah! and cash at our shop.
I am not in Singapore. Can I order a box to try?
Thanks for your interest! Currently, we are focused on Singapore. However, do drop us a message to get in touch and we will see how we can be of help.
How much does shipping cost?
Delivery is free in Singapore. If you are overseas, do drop us a message and we will see how we can be of help.
When Will My Order Arrive?
Once your order is placed, you can expect your package to arrive in the next 5 to 7 business days.
Do I Need To Sign For My Delivery?
We prefer deliveries to your office receptionists as we do that by hand and enjoy the human interaction. Otherwise, we deliver via mailboxes through SingPost.
My Package is Delivered, but I Don’t Have It?
If you still cannot locate your delivery, and more than 48 hours has passed since delivery was confirmed, please contact us.
How Do I Find the Ingredients for Each Snack?
It is listed under the image as well as behind the pack of the physical pouch that you receive. Under the listings on the website beneath the image, there is also a link “more information” that could provide more details when necessary.
What Is The Best By Date for your Snacks?
pd (production date) and bf (best before date). However, most of these items have a much longer expiry date for them, especially when stored in cool and dry conditions. We encourage to utilise our taste buds – if they rancid, don’t consume it!
Do You Have Snacks that are Non-GMO?
Some of them are and we will specific in the “more information” link beneath the image listing.
Are the Snacks Gluten-Free?
Some of them are and we will specify more in the “more information” link beneath the image listing.
Do You Have Vegan/Vegetarian Snacks?
We believe it is as we are not aware of animal based ingredients being used. However, we have yet to apply for certification as we are pretty new and this is not yet a major selling proposition.
Are your products halal?
No. Although we are not aware of animal based ingredients being used, nor do we mix our cutlery with non-halal foods. However, we do not own the entire manufacturing process to be able to give this certainty.
Are your products Organic?
Some of them are and we will specify them in the “more information” link beneath the image listing.
Do you manufacture all your products?
All products are sourced from trusted suppliers who produce and pack these items in Singapore, so that it’s always fresh. We prefer our suppliers artisan (skilled to produce handcrafted items) and local. If you are keen to supply us, do drop us a message.
I have allergies. Are these allergen free snacks?
Although our products and facility do not contain peanuts, many of our ingredients are manufactured and packed in a facility that also handle wheat, milk, eggs, soy, tree nuts, peanuts, seeds, and fish, and may not be suited for people with food allergies. Sorry! Hopefully, we could expand to the day that we provide a specific range for you in future.
About your account
Can I specify what snacks I want in my box?
You can do this by clicking on less than 4 in shop. Hence, we’ll repeat some of your favourites in the box
How do I cancel my plan?
You can cancel anytime. However, it has to be done before your next billing date, which is before the next cycle begins prior to your sign up date. E.g. If you had signed up on 1st Jan and you had chosen a weekly subscription cycle, you will be next charged on 8th Jan.
To cancel, all you need to do is: Log into your account and click on subscription and “Unsubscribe”
You will not be re-billed and sent any more boxes once your subscription ends.
I am not in Singapore. Can I become a subscriber or order a box to try?
Thanks for your interest! Currently, we are focused on Singapore. However, do drop us a message to get in touch and we will see how we can be of help.
How much does shipping cost? Delivery is free in Singapore. If you are overseas, do drop us a message to get in touch and we will see how we can be of help.
When Will My Order Arrive? Once your order is placed, you can expect your box to arrive in the next 5 to 7 business days.
Do I Need To Sign For My Delivery? We prefer deliveries to your office receptionists as we do that by hand and enjoy the human interaction. Otherwise, we deliver via mailboxes through SingPost.
My Package is Delivered, but I Don’t Have It If you still cannot locate your delivery, and more than 48 hours has passed since delivery was confirmed, please get in touch with us.
About your Products
How Do I Find the Ingredients for Each Snack?
It is listed under the image as well as behind the pack of the physical pouch that you receive. Under the listings on the website beneath the image, there is also a link “more information” that could provide more details when necessary.
What Is The Best By Date for your Snacks?
As we do not add preservatives to our packing, we encourage that they are consumed within a month of receipt. On each pack, there is pd (production date) and bf (best before date). However, most of these items have a much longer expiry date for them, especially when stored in cool and dry conditions. We encourage to utilise our taste buds – if they rancid, don’t consume it!
Do You Have Snacks that are Non-GMO?
Some of them are and we will specific in the “more information” link beneath the image listing.
Are the Snacks Gluten-Free? Some of them are and we will specify more in the “more information” link beneath the image listing.
Do You Have Vegan/Vegetarian Snacks?
We believe it is as we are not aware of animal based ingredients being used. However, we have yet to apply for certification as we are pretty new and this is not yet a major selling proposition.
Are your products halal? No. Although we are not aware of animal based ingredients being used, we do not own the entire manufacturing process to be able to give this certainty.
Are your products Organic? Some of them are and we will specify them in the “more information” link beneath the image listing.
Do you manufacture all your products? All products are sourced from trusted suppliers who produce and pack these items in Singapore, so that it’s always fresh. We prefer our suppliers artisan (skilled to produce handcrafted items) and local. If you are keen to supply us, do drop us a message in get in touch .
I have allergies. Are these allergen free snacks? Our products are manufactured and packed in a facility that also handle wheat, milk, eggs, soy, tree nuts, peanuts, seeds, and fish, and may not be suited for people with food allergies. Sorry! Hopefully, we could expand to the day that we provide a specific range for you in future.
